Frequently Asked Questions

What are the reception hours?

The reception at the Hotel Square Louvois is open 24/7 and every day of the week to assist with your arrival, departure, and any requests during your stay.

What payment methods are accepted?

The Hotel Square Louvois accepts payment via Visa, Mastercard, Maestro, American Express, Apple Pay as well as paper Chèques-Vacances and ANCV. (Guests can also pay for their stay remotely using ANCV Connect). Personal checks and restaurant vouchers are not accepted.

Is there internet access at the hotel?

Yes, the Hotel Square Louvois offers free high-speed Wi-Fi throughout the rooms and common areas.

Is the hotel air-conditioned?

Yes, the rooms at Hotel Square Louvois are air-conditioned to ensure your comfort throughout your stay. Please note that the system can operate in heating or cooling mode depending on the season.

Can I smoke or vape at the hotel?

No, it is strictly prohibited to smoke or vape on the hotel premises Hotel Square Louvois, in rooms as well as in common areas, including near windows. A penalty of €350 will be charged for non-compliance.

Are pets allowed?

Yes, quiet and well-behaved pets are welcome at the hotel, at no extra charge.
A welcome kit (water and food bowls) can be provided, subject to availability.
Pets must not be left unattended in the room during housekeeping. We ask guests to notify reception when leaving the hotel with their pet so that our team can access the room for cleaning. Pets are not allowed in common areas or in the pool and wellness area.

Is the hotel accessible to guests with reduced mobility?

Yes, Hotel Square Louvois is accessible to guests with reduced mobility. The property features an elevator providing easy access to the various floors as well as the main common areas of the hotel.

The hotel also has two rooms adapted for guests with reduced mobility, available only in the Deluxe category. We therefore recommend that you contact the hotel before booking to check availability and ensure that the selected category meets your needs.

Why choose Hotel Square Louvois for your stay in Paris?

The Hotel Square Louvois is ideally located in the 2nd arrondissement of Paris, between the Opéra, the Bourse, the Palais Royal, the Louvre and the Grands Boulevards. With its elegant rooms, its wellness area with indoor pool, its concierge service and its intimate atmosphere, the hotel is the perfect address for a Parisian stay as a couple, with family, among friends or for a business trip.

Can I park at the hotel?

We do not have private parking, you can park in paid spaces around the hotel or book a spot in one of the nearby parking garages.
Closest parking: Parking Indigo Bourse 31 Bis rue Vivienne 75002 Paris

Can I use a promotional code for my booking?

Book directly and save 10% on your stay with the code " LOUVOIS ".

What is the hotel's address?

Hotel Square Louvois is located at 12 rue de Louvois, 75002 Paris, in the heart of the 2nd arrondissement.

How do I get to the hotel by metro?

Several metro lines are located near the hotel:
Line 3, Line 7, Line 8, Line 9, and Line 14. The Opéra, Bourse, 4 Septembre, Pyramides, and Richelieu-Drouot stations provide easy access to the hotel.

How do I get to the hotel from Paris train stations?

The hotel is easily accessible from all major Paris train stations. From Gare Saint-Lazare, Gare de Lyon, Gare du Nord, or Gare de l’Est, you can reach the hotel by metro, bus, taxi, or ride-sharing service.

How do I get to the hotel from the airports?

From Paris-Orly or Paris-Charles-de-Gaulle, you can reach the hotel by public transport, taxi, or ride-sharing service.
To arrange transfers to or from train stations and airports, please contact our concierge team at concierge@hotel-louvois.com or complete the online check-in form sent via email with your confirmation.

Does the hotel have parking?

You can park temporarily in paid street parking spaces around the hotel. However, this is only suitable for short periods, as you will need to renew your parking ticket regularly. For a more convenient parking option during your stay, we recommend booking a spot in one of the nearby parking garages, such as Parking Indigo Bourse or Parking Pyramides SAEMES.

Is the hotel well-located for visiting Paris without a car?

Yes, the central location of Hotel Square Louvois makes it easy to explore Paris on foot, by metro, by bus, or by bike. From the hotel, you can quickly reach the Opéra, the Palais Royal, the Louvre, the Grands Boulevards, the Place Vendôme, and the banks of the Seine.

What time is check-in?

Rooms are available from 2:00 PM. For early arrivals, please contact the hotel to check availability.

Are early check-ins and late check-outs available?

Yes, early check-ins and late check-outs are possible subject to availability.
If you are arriving before check-in time, please contact the hotel in advance to see if your room can be ready earlier. If not, you can leave your luggage at the luggage storage.
For a late check-out, please notify reception as soon as possible and, at the latest, the day before or the morning of your departure, to check availability and any applicable fees.

What time is check-out?

Check-out is by 12:00 PM at the latest.
If you would like to enjoy Paris a little longer after you check out, you can leave your luggage at the hotel's luggage storage.

Can I use a shower or the restrooms after I check out?

After you check out, you can leave your luggage at the hotel's luggage storage and continue to enjoy Paris more freely.
The restrooms remain accessible in the hotel's common areas. For shower access after you check out, please speak with the front desk, who will be able to advise you, subject to availability and daily access conditions.

Can I leave my luggage at the hotel?

Yes, a secure luggage room is available free of charge before your arrival or after your departure.

Can I check out very early in the morning?

Yes, you can leave the hotel very early in the morning. The reception team is available to assist you with your departure.

Can I arrive late at night?

Yes, the reception at Hotel Square Louvois is open 24/7 and every day of the week to welcome at any time of the day or night. You can arrive late. We simply recommend that you notify the hotel in advance so that the team can arrange your arrival as smoothly as possible.

What are the room categories at Hotel Square Louvois?

Hotel Square Louvois offers several room categories: Single Room, Classic Room, Superior Room, Deluxe Room, Sainte-Anne Duplex Room, and Family Room. You can find full details and amenities for these rooms on the Rooms page of our website.

What are the room sizes?

The rooms vary in size depending on the category:
Single Room: 15 to 19 m²
Classic Room: 15 to 19 m²
Superior Room: 18 to 21 m²
Deluxe Room: 28 m²
Sainte-Anne Duplex Room: 37 m²
Family Room: 47 m²

Which rooms are suitable for families?

The Family Room is ideal for families, with a surface area of 47 m² and a capacity of up to 5 people. The Sainte-Anne Duplex Room can accommodate up to 4 people. The Deluxe Room can accommodate up to 3 people with an extra bed upon request.

Is it possible for 3 people to stay in a double room?

For safety reasons, it is strictly forbidden to exceed the maximum occupancy for each room.
For stays with family or friends, Hotel Square Louvois also offers a Sainte-Anne Duplex Room that can accommodate up to 4 people, as well as a Family Room that can accommodate up to 5 people.

Are there connecting rooms?

No, Hotel Square Louvois does not have connecting rooms. Please feel free to contact our team before your stay: we will do our best to provide rooms located near each other, subject to availability.

Can I get an extra bed?

Yes, only Deluxe rooms can accommodate a third person with an 80x190 cm rollaway bed. Please specify this at the time of booking.

Can I get a baby cot?

Yes, a baby cot can be provided free of charge in most rooms for children up to 18 months old.
Please specify this when booking or by contacting the front desk so that everything is ready for your arrival.

Do the rooms have twin beds?

Yes, some rooms can be configured with a double bed or two twin beds, depending on the category. Please indicate your preference when making your reservation.

Does the hotel have rooms accessible to guests with reduced mobility?

Yes, the Hotel Square Louvois has 2 Deluxe rooms adapted for guests with reduced mobility.

Are the rooms cleaned during the stay?

Yes, housekeeping service is provided daily between 8:30 AM and 4:30 PM.
If you would like service at a specific time, our front desk will do its best to accommodate you.
Regarding housekeeping, we ask that your pet not be in the room to ensure easy access for our staff.

Are the rooms suitable for remote work?

Yes, the rooms at the Hotel Square Louvois are suitable for remote work.
They feature free Wi-Fi, a desk, and a quiet environment for working comfortably during your stay.

The hotel also provides a business corner equipped with two connected computers, perfect for checking emails, getting some work done, or printing documents if needed.

Do the rooms have a desk?

Yes, the rooms are equipped with a desk, perfect for working during your stay.

Do the rooms have a safe?

Yes, the rooms are equipped with a safe to keep your personal belongings secure.

Do the rooms have a hairdryer?

Yes, a hairdryer is available in every room.

What amenities are available in the rooms?

Depending on the room category, amenities may include a minibar, Nespresso machine, kettle with tea, TV with free VOD, high-speed Wi-Fi, toiletries, bathrobes, a safe, a desk, and a bathroom with a bathtub or shower.

As part of our commitment to reducing our environmental impact, slippers are not automatically placed in the rooms. They are offered at check-in and are available upon request.

To access the pool area, we invite you to bring your own flip-flops or sandals if you wish, in order to limit the use of disposable items.

Can I request a specific room?

Yes, you can indicate your preferences when booking, such as floor, bed type, bathtub or shower, quiet room, etc. Our team will do their best to accommodate your request, subject to availability.

Can the windows in the rooms be opened?

Yes, the room windows can be opened.
For your comfort, we simply recommend closing them when the heating or air conditioning is running.

What are the breakfast hours?

Breakfast is served every morning from 7:00 am to 11:00 am. It features a wide range of sweet and savory options, fresh fruit, and a selection of hot and cold drinks.

How much does breakfast cost?

Breakfast is priced at €21 for adults, €12 for children aged 4 to 12, and is free for children under 4.

Can breakfast be served in the room?

We offer 24-hour room service.
To place an order, simply dial 9 from your room phone.
Your tray will be delivered to your room for orders placed between 7:00 am and 10:00 pm. From 10:00 pm to 7:00 am, you will be asked to pick up your tray at the reception desk.

Do you offer breakfast to go?

No, Hotel Square Louvois does not offer breakfast to go.

Is breakfast available to non-hotel guests?

No, breakfast is exclusively for hotel guests.

Are there alternatives for food intolerances or special diets?

Yes, our team can accommodate certain intolerances or dietary requirements. Please notify the hotel before your arrival so we can make the necessary arrangements.

What are the afternoon tea hours?

Afternoon tea is complimentary for hotel guests every day from 4:00 pm to 6:00 pm.

What does afternoon tea include?

Afternoon tea offers a gourmet break with cakes, pastries, cold drinks, tea, or hot chocolate, perfect for enjoying a relaxing moment after a day in Paris.

Is access to the wellness area included in my stay?

Access to the wellness area is included for hotel guests during their stay, subject to opening hours.
Massages are available for an additional fee and by appointment only. They can be booked from 9 a.m. to 8 p.m. via the front desk by calling +33 01 86 95 02 02.
Massages are provided exclusively as individual sessions and take place directly in your room. We recommend being ready before your therapist arrives so you can fully enjoy your treatment.
All our massages are intended solely for relaxation and have no therapeutic purpose.

What are the wellness area opening hours?

The indoor pool is open from 10 a.m. to 10 p.m., subject to availability.
During peak times, pool access is by reservation only. Please check with the front desk for access requirements for your preferred time.

What are the dimensions of the pool?

The indoor pool measures 8 meters by 3.5 meters and features hydromassage jets for a relaxing experience.

Is the wellness area open to non-hotel guests?

No, the wellness area is reserved for hotel guests only.

Is the wellness area accessible to guests with reduced mobility?

The wellness area is accessible to guests with reduced mobility. However, please note that there are three steps to enter the pool area. We recommend that guests be accompanied when entering and exiting the pool.

Are children allowed in the pool?

Yes, children may use the pool when accompanied by an adult. We simply ask that you maintain the quiet and peaceful atmosphere of the wellness area so that everyone can enjoy a relaxing experience.

What are the fitness center hours?

The fitness center is open 24/7.

Is the wellness area open year-round?

Yes, the wellness area is open year-round. You can enjoy the indoor pool, sauna, and relaxation area throughout your stay, regardless of the season.

What equipment is available in the fitness room?

The fitness area at Hotel Square Louvois is equipped to help you maintain your workout routine during your stay.
You will find three cardio machines, including two exercise bikes and an elliptical trainer, as well as dumbbells, floor mats, gym/Pilates balls, and towels provided for your use.

Is the herbal tea room accessible during my stay?

Yes, the herbal tea room is open 24/7, offering a quiet space to relax within the wellness area.

Are treatments or massages available?

Yes, body and facial treatments are available. Please consult our treatment menu or contact the front desk to arrange your wellness session.

Is there a dress code for the wellness area?

All types of swimwear are permitted in the relaxation pool.

Do I need to bring flip-flops or slides for the pool area?

As part of our commitment to reducing our environmental impact, slippers are not automatically placed in rooms. However, they are offered at check-in and remain available upon request at the front desk.
To access the pool area, we invite you to bring your own flip-flops or slides if you wish, in order to help us limit the use of disposable items.

What services does Hotel Square Louvois offer?

The hotel offers several services to make your stay easier: reception, concierge, luggage storage, high-speed Wi-Fi, room service, breakfast, afternoon tea, a wellness area, a fitness room, a business corner, and assistance with your activities in Paris.

Does the hotel have room service?

Yes, the hotel offers 24-hour room service. Orders are delivered to your room between 7:00 AM and 10:00 PM. Between 10:00 PM and 7:00 AM, you will be asked to pick up your tray at the reception.

Does the hotel have a restaurant?

No, Hotel Square Louvois does not have a restaurant.
However, we do offer breakfast every morning, a complimentary afternoon tea, and 24-hour room service.
Our team would also be happy to recommend restaurants near the hotel based on your preferences.

Can I leave my luggage at the hotel?

Yes, complimentary luggage storage is available at Hotel Square Louvois.
You can leave your luggage securely before check-in or after check-out, allowing you to enjoy Paris freely before your arrival or after your departure.

Does the hotel offer concierge services?

Yes, our concierge team can assist you in organizing your stay, including transfers, restaurant reservations, tours, museum visits, show tickets, dry cleaning, or personalized recommendations.
Please contact our concierge service at concierge@hotel-louvois.com or complete the online check-in form sent via email with your confirmation.

Is a laundry service available?

Yes, a laundry service is available from Monday to Saturday. Laundry must be dropped off at reception before 10:00 AM to be processed the same day. It will be returned from 8:00 PM that evening.

Are an iron and ironing board available?

Yes, an iron and ironing board are available upon request at the reception.

Can you arrange a transfer from a train station or airport?

Yes, our concierge service can arrange your transfer to or from Parisian train stations and airports.

Can you provide restaurant recommendations in Paris?

Yes, our team would be happy to recommend the best spots in the neighborhood and across Paris to suit your preferences.

Does the hotel offer any shopping-related services?

Yes, thanks to our partnerships with select major Parisian retailers, your bags and packages from the Printemps and Galeries Lafayette Haussmann department stores can be delivered directly to the hotel.

Is the hotel suitable for business trips?

Yes, Hotel Square Louvois is perfectly suited for business travel. Located between the Bourse and Opéra districts, it offers comfortable rooms, high-speed Wi-Fi, a business corner, and dedicated spaces for meetings and seminars.

Does the hotel have a business corner?

Yes, the hotel has a business corner equipped with two computers, a high-speed internet connection, and printing services.

Can I organize a meeting or seminar at the hotel?

Yes, Hotel Square Louvois features a 70 m² business area spread across three rooms, two of which are connecting and modular. The space can accommodate up to 45 people depending on the layout.

What meeting rooms are available?

The hotel has three rooms: Choiseul, Vivienne, and Richelieu. The Choiseul and Vivienne rooms can be combined to host larger events.

What equipment is available for meetings?

The rooms can be equipped with a video projector, screen, stationery, sound system, flipchart, microphone, unlimited coffee and tea, as well as gourmet breaks.

Do you offer corporate rates?

Yes, Hotel Square Louvois offers corporate rates for companies and frequent business travelers, with terms tailored to professional travel needs.

How can I request a quote for a seminar or a corporate stay?

You can contact the hotel's sales team by phone at +33 (0)1 86 95 02 02, by email at commercial@hotel-louvois.com, or via the quote request form available on the website.

In which neighborhood is Hotel Square Louvois located?

The hotel is located in the 2nd arrondissement of Paris, in the Opéra / Bourse district, near the Palais Royal, the Louvre, the Grands Boulevards, and the Place Vendôme.

Is the hotel close to the Louvre?

Yes, the Louvre Museum is within easy walking distance of the hotel, making it an ideal location for a cultural stay in Paris.

Is the hotel close to the Opéra Garnier?

Yes, the Opéra Garnier is near the hotel and can be reached quickly on foot or by metro.

Is the hotel close to the Palais Royal?

Yes, the Palais Royal is just a few minutes from Hotel Square Louvois, perfect for an elegant stroll in the heart of Paris.

Is the hotel well-located for shopping?

Yes, the hotel is ideally situated for enjoying Parisian department stores, including Galeries Lafayette Haussmann and Printemps, as well as the boutiques in the Opéra district and Place Vendôme.

What activities are there to do around the hotel?

From Hotel Square Louvois, you can visit the Louvre, wander through the Palais Royal, discover the Opéra Garnier, enjoy the Grands Boulevards, go shopping, or easily reach Paris's main museums and monuments.

Is the hotel suitable for a romantic weekend in Paris?

Yes, with its elegant atmosphere, central location, refined rooms, and wellness area, Hotel Square Louvois is an ideal choice for a romantic weekend in Paris.

Is the hotel suitable for a family stay?

Yes, the hotel offers rooms suitable for families, including the Family Room which can accommodate up to 5 people and the Sainte-Anne Duplex Room which can accommodate up to 4 people.

Can I use a promotional code?

Yes, by booking directly on our official website, you receive a 10% discount on your stay with the code "LOUVOIS".

Is the price the same as on Booking or Expedia?

Rates may vary depending on the platform and the time of year. By booking directly on the official Hotel Square Louvois website, you benefit from the best service, a direct relationship with the hotel, and exclusive offers.

When should I book to get the best rate?

We recommend booking as early as possible to secure the best available rates, especially during peak periods in Paris.

How can I modify or cancel a reservation?

Modification and cancellation policies depend on the rate selected at the time of booking. If you booked a flexible rate, you can modify or cancel according to the terms stated in your confirmation. For non-cancellable and non-refundable rates, the reservation cannot be cancelled without charge.

Do the prices include breakfast?

Breakfast is not automatically included, unless you choose a special offer that includes this service.

Is it possible to gift a stay at the Hotel Square Louvois?

Yes, the hotel offers gift vouchers and packages, perfect for gifting a Parisian getaway, a romantic stay, or a wellness experience.

Are there any additional fees?

Yes, certain fees may be added to the room rate.
A mandatory city tax applies to every stay. For 2026, it is €8.45 per person, per night, subject to change.
Breakfast is available for an additional charge, unless it is included in your booked offer. It is priced at €21 per adult, €12 for children aged 4 to 12, and is free for children under 4.
Massages are also available for an additional charge, by appointment only. Prices depend on the treatment chosen and can be requested at the front desk.
Room service is available 24/7. Items ordered are charged as an extra depending on the selection.
Certain services are free of charge, such as luggage storage, baby cots upon request, access to the wellness area for hotel guests, access to the fitness area, Wi-Fi, and the accommodation of quiet, well-behaved pets.
Deposits may be required for certain borrowed items, such as €15 for an umbrella or €10 for a power adapter.
Failure to comply with these rules may result in fees, including a €350 penalty for smoking or vaping inside the hotel.